Important Information

To apply for service, please click one of the options below or you may fill out an application in person. Please note that some addresses may not have all services or may be serviced by a different provider.

To verify services, please call 770-443-8119.

Residential/Commercial
Application

New tenant/resident application for residential and commercial.

New Construction
Tap Fee Application

City of Dallas tag application for new construction.

Temporary Service
Application

City of Dallas 2-week water service application. Click below for more information.

Toilet Rebate
Program

Apply for a toilet rebate through the North Georgia Water District.

Operations &
Maintenance

Water leaks, hydrant issues, sewer backups, yard debris, etc.

Drought
Information

Current drought updates and rules. Click below for more information.

Looking To Pay Your Utility Bill?

Transaction fee of $1.25 applies.

Utilities Customer Service Division

To apply for service, please click one of the options above or you may fill out an application in person. Please note that some addresses may not have all services or may be serviced by a different provider.

To verify services, please call 770-443-8119.

Contact Information:

Phone: 770-443-8119
Fax: 770-443-1035

Office Location:

129 E. Memorial Dr., Dallas, GA 30132 (Inside City Hall)

Hours of Operation:

Monday through Friday; 8:00 am– 5:00 pm

Meet our Staff:

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Have a question, comment, or concern?

Visit our Contact page and let us hear your thoughts.